Country : Malaysia
  • Full-time
  • Co-founder

Operations Manager

TeleMe is an online platform that connects patients to doctors, pharmacies and healthlabs. We do this through online teleconsultation with a doctors via chat or video and when needed, online prescriptions where patients can pick up their medications from the closest pharmacy or get it delivered. Essentially, our goal is to be come everyones virtual doctor and clinic.


We are looking for an Operations Manager  for our growing healthcare startup. This role is essential to ensure TeleMe will be able to meet the demands for our online teleconsultations, prescriptions and health lab services.  Besides our B2C service that targets busy working individuals age 25-50, our B2B target customer will also include other startups, SME's and corporations.  Hence, the Operations Manger must be able to easily adapt to the needs of different customers and problem solve quickly.

  • Manage TeleMe's operation strategies and day-to-day operations team
  • Ensure team members have clearly defined roles, responsibilities, goals, and objectives that will deliver tangible results to the organization
  • Working with department heads and senior management to get the best performance from staff
  • Provide continuous feedback to internal customers through meetings & formal reporting
  • Perform user acceptance testing for apps and feature developed by our tech department
  • Experimentation - Reviewing working practices to ascertain if it is successful and if not, devise an alternative


  • 2-3 years working in fast-pace startup environment
  • Experience in Consulting or investment banking is preferred but not required
  • Open to experimentation
  • Well organized, flexible and able to work with across various functions, levels and personalities in the organization
  • Strong business acumen with a flair for entrepreneurship


1500 - 8000 MYR

Total applicants :28 Job posted 3 months ago Total Views : 396 Unique Views : 396 Today Views : 1

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